German speaking Reservations Manager – Namibia

Black Pen Recruitment
  • Post Date: June 12, 2019
  • Apply Before: August 12, 2019
Job Overview

Currently, our excellent client is seeking a German speaking Reservations Manager with Tourism and Travel experience to provide excellent service to our agents, quality packages and services to our passengers and to sell profitably at their Namibian branch.

Salary: market related

Job Type: full-time, permanent

Starting Date: asap

Key responsibilities:

  • Quote and compile itineraries according to agent requests
  • Book all services requested from agent
  • Capture bookings in Tour plan and send all requests from Tour plan, confirm all bookings to agent via Tour plan within 48-hour time frame
  • Offer alternatives for fully booked properties
  • Liaise with overseas agents and local suppliers
  • Work closely with tour guides before and whilst on tour
  • Assist with colleagues’ responsibilities during their annual leave
  • Assist Team Leader and Divisional Manager as and when required
  • Participate in teambuilding events and workshops

Additional responsibilities:

  • Reduce the transaction turnaround time
  • Demonstrate good communication skills and customer care
  • Stay current on events and changes of suppliers or products

 

If you are fluent in German and qualified for the present position, please forward your CV and salary expectation to bernadettacoetzee@blackpenrecruitment.com

We’re looking forward to hearing from you!

 

Job Detail
  • INDUSTRYDevelopment