German-speaking Video Consultant/ full-time or part-time

Black Pen Recruitment
  • Post Date: May 24, 2019
Job Overview

Our Client, one of the market leaders in the field of stair lifts and home lifts, is currently looking for a German-speaking Video Consultant in Cape Town, South Africa. Their primary goal is to give, a broad range of customers, the best advice and service combined with achieving their companies’ objectives.

If you have solid experience in Sales, you’re reliable, professional, and you wish to broaden your horizon in an international and dynamic environment – then this is the perfect opportunity for you!

Salary: R9 000 part time and R18 000 full time + R3 000 commission

Working hours: Mon – Saturday between 09h00 and 20h00 (not on Saturdays)

Skills:

  • Experience in sales or customer service
  • Fluent in German
  • Excellent skills in communicating, negotiating and presenting
  • Familiarity with relevant computer systems
  • Ability to handle stressful situation
  • Customer orientated
  • Ability to multi-task and stay organized
  • Manage time efficiently under pressure
  • Demonstrated send of urgency

Key responsibilities:

  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Provide knowledge about general product assortment to consult customers properly
  • Take care of all customer inquiries via E-Mail or telephone
  • Update customers portfolio on a regular basis includes all interactions, transactions, complaints etc.
  • Provide feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support
  • Maintain a positive, empathetic and professional attitude toward customers
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

If you are suitable for this position, please send your CV to:

margaretebiertz@blackpenrecruitment.com

We’re looking forward to hearing from you soon!

Job Detail
  • Career LevelIntermediate
  • ExperienceLess than 1 Year
  • INDUSTRYCustomer Service Jobs
  • QualificationCertificate
  • Visa RequirementWork Permit