Hindi speaking Customer Service Host – Century City, Cape Town

This job has been Expired
Black Pen Recruitment
  • Post Date: January 3, 2019
Job Overview

This is a leading e-commerce marketing company that offers career opportunities in a highly skilled and competitive environment. Their products and services are created by a team of passionate people and marketed to an international audience. If you are driven, have passion, possess superior skill in your chosen field and want exposure in the online environment, working with clients across the world, in multiple currencies, then you could be the perfect fit.

Main Duties:

  • Responding to customer queries by telephone, email and online chats in Hindi language
  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
  • Processing pertinent information into relevant databases
  • Customer relationship building & management
  • Problem solving tasks during shift
  • Handling and taking full responsibility for customer related queries
  • Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
  • Performing extra tasks given by managers / shift supervisors as required

Requirements:

  • Fluency in Hindi and English (verbal and written)
  • Valid work permit for South Africa
  • 1+ years’ call centre/ customer service experience
  • Be available for 24/7 shift rotations

Salary: Market Related

Starting Date: asap

Job Type: full-time, permanent

If you are interested in the position, please forward your English CV to foreignlanguagejobs@blackpenrecruitment.com 

We’re looking forward to hearing from you!

Job Detail
  • Required languageHindi