Cloud Based Venue and Events Software Trainer

Black Pen Recruitment
  • Post Date: July 18, 2019
  • Apply Before: October 18, 2019
Job Overview

Cloud Based Venue and Events Software – IT Trainer / Facilitator

Our Client a BPO service provider, connects their clients with customers, 24/7. They’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of any business – to become their voice, and their touchpoint with the customer.

In this role you will be working on the project, in an internationally recognized software development company that develops leading Venues & Events Management software globally. Their mission is to combine world-class product with amazing client support ensuring our clients receive the best possible experience.

Salary: Market related + shift allowance + other benefits

Working hours will be in line with UK and USA Time zones (12pm to 9pm or 1pm to 10pm)

Required skills:

  • IT degree advantageous
  • 2 years of Training/Facilitation
  • 3 -4 years of Communication
  • 2 -3 years of Technical software experience


  • Previous Hospitality and Event experience
  • Working experience in the USA, UK and/or AUS market will be advantageous
  • Outstanding learner engagement
  • A proactive approach to personal learning and development
  • The ability to communicate with business partners at all levels professionally in both an impersonal and interpersonal way
  • An appreciation of and the ability to utilize different training delivery methods
  • A passion for technology and a solid understanding of the IT world, ideally with experience in software training
  • Excellent time management skills, and an ability to prioritize
  • A problem-solving nature with the ability to work under pressure
  • A willingness to travel to our clients with a genuine appreciation for their business needs


  • Training of new & existing clients in Internal Venue and Events Software through different mediums – Online, Telephonically, Face to Face (if required)
  • Implement, train and manage the setup process for Internal clients
  • Ensure all venue clients take advantage of the revolutionary Internal Marketplace
  • Requirement to provide regular updates on client learning outcomes to management
  • Potential for travel locally and internationally

If you are interested in that position, please send you English CV to: bernadettacoetzee(at)blackpenrecruitment(dot)com

We’re looking forward to hearing from you soon!

Job Types: Full-time, Permanent

Job Detail
  • Career LevelIntermediate
  • Experience2 Years
  • INDUSTRYTraining Jobs
  • QualificationCertificate
  • Visa RequirementSouth African ID