Team Leader Asia Pacific (Indian Market experience) – Cape Town

This job has been Expired
Black Pen Recruitment
  • Post Date: October 12, 2018
Job Overview

Job Purpose: Successfully manage the key account

Lead the team to operationalize all agent requests seamlessly

Key Responsibilities:


  • Effectively cost products
  • Understand the market and margin control
  • Build up and maintain agent / supplier relationships
  • Source new products
  • Develop own business and product strategy to secure additional business
  • Work closely with the team to achieve goal


  • Quote and design successful, creative itineraries and proposals for
  • Capture and confirm bookings
  • Negotiate with suppliers for better rates, cancellation policies, FOC’s, value adds
  • Find new suppliers that offer a good/better service and better rates
  • Continuously and proactively monitor clients feedback and improve operational processes
  • Follow up on quotes
  • Successfully run groups / FIT bookings
  • Handling the 24hour emergency phone
  • Prepare, if applicable, guide documentation and brief guide before travel date
  • Work closely with tour guides whilst on tour and onsite staff


  • Liaise on a regular basis with all staff including their Procurement Team
  • Ensure Client is always up to date with regards to new product, product development, news and changes
  • Proactively source and suggest innovative product (in liaison with HOP)
  • Main contact for the Client during brochure production period (bed brief, pricing )
  • Support Business Solutions in making Client’s product bookable within Tourplan, as well as via xml and API
  • Reconcile supplier invoices for
  • Assist debtors clerk with invoicing / collection
  • Reconcile tour guide expense sheets on completion of tours / check guide salary invoices.
  • Participate in supplier training and
  • Reduce the transaction turnaround
  • Demonstrate good communication skills and customer
  • Stay current on events and changes of suppliers /
  • Travel on educational and familiarizations trips, including main host for Client’s staff visiting SA.

Job type: Full time

Salary: Negotiable

Please forward your CV to We are looking forward to speaking to you then!

Job Detail
  • Experience2 Years