Team Leader Asia Pacific (Indian Market experience)

This job has been Expired
Black Pen Recruitment
  • Post Date: February 26, 2019
Job Overview

Currently, our excellent client is seeking a Senior Team Leader Asia Pacific (Indian Market experience) with Tourism and Travel experience to provide excellent service, quality packages and services to our passengers and to sell profitably at their Cape Town branch.

Job Purpose: Successfully manage the key account

Lead the team to operationalize all agent requests seamlessly

Key Responsibilities:


  • Effectively cost products
  • Understand the market and margin control
  • Build up and maintain agent / supplier relationships
  • Source new products
  • Develop own business and product strategy to secure additional business
  • Work closely with the team to achieve goals


  • Quote and design successful, creative itineraries and proposals for
  • Capture and confirm bookings
  • Negotiate with suppliers for better rates, cancellation policies, FOC’s, value adds
  • Find new suppliers that offer a good/better service and better rates
  • Continuously and proactively monitor clients feedback and improve operational processes
  • Follow up on quotes
  • Successfully run groups / FIT bookings
  • Handling the 24hour emergency phone
  • Prepare, if applicable, guide documentation and brief guide before travel date
  • Work closely with tour guides whilst on tour and onsite staff


  • Liaise on a regular basis with all staff including their Procurement Team
  • Ensure Client is always up to date with regards to new product, product development, news and changes
  • Proactively source and suggest innovative product (in liaison with HOP)
  • Main contact for the Client during brochure production period (bed brief, pricing )
  • Support Business Solutions in making Client’s product bookable within Tourplan, as well as via xml and API


  • Reconcile supplier invoices for
  • Assist debtors clerk with invoicing / collection
  • Reconcile tour guide expense sheets on completion of tours / check guide salary invoices.

Additional responsibilities:

  • Participate in supplier training and
  • Reduce the transaction turnaround
  • Demonstrate good communication skills and customer
  • Stay current on events and changes of suppliers
  • Travel on educational and familiarizations trips, including main host for Client’s staff visiting SA

Salary: Negotiable

Please forward your CV to

We’re looking forward to speaking to you then!

Job Types: Full-time, Permanent

Job Detail
  • Career LevelSenior
  • Experience5 Years
  • INDUSTRYDevelopment